The security of the information our customers submit is one of our highest priorities. We are verified by International Bank Validation System and Paypal, supervised under their terms and policy. You will have the most safe shopping experience here.

1. User's name on the card, card number, valid period, CVV2 and other credit card related information are filled in incorrectly.
You have to correct the wrong information and input it again.

2. The buyer's credit card has been expired.
You have to use another card.

3. The balance in the buyer's credit card is insufficient.
Please contact your bank for replenishment and Renewal funds.

4. The buyer's location is listed as high-risk area by the bank.
Please contact our customer service representative and you can also make payment by PayPal, Western Union and Bank Transfer.

5. The buyer's relevant information is listed as high risk by the risk control system of the payment company, which prevents the transaction and reduces the possibility of card theft.
Because the customer has had chargeback or complaint records recently
Your payment is not authorized, please contact your bank service for more information. It maybe because of the big amount of money. Then you have to go through the verification process.

If you still have any other questions about achieving the payment, please let us know as soon as possible. We are willing to help with that. Thank you for your time and hope we can hear from you soon.

Please don’t worry about this, you can take the order number or the email address you used to place the order to contact us by Online LiveChat or email:service@pinkydress.com. We will help you to sort this out.