1. Is it safe to make the payment here?
The security of the information our customers submit is one of our highest priorities. We are verified by the International Bank Validation System and Paypal, supervised under their terms and policies. You will have the most safe shopping experience here.

2. I want to pay, but why is the payment declined?

We believe that every customer will enjoy the safe and convenient shopping here, as we provide the most popular payment option, PayPal, Credit Card/Debit Card, installment payments. But, unluckily if your payment is declined, don’t worry, we have got you here We have listed a few reasons that may cause a failed payment. Please check as below:
The user's name on the card, card number, valid period, CVV2 and other credit card-related information are filled in incorrectly.
You have to correct the wrong information and input it again.
The buyer's credit card has expired.
You have to use another card.
The balance in the buyer's credit card is insufficient.
Please contact your bank for replenishment and Renewal funds.
4. The buyer's location is listed as high-risk area by the bank.
Please contact our customer service representative, and you can also make payment by PayPal, Western Union and Bank Transfer.
5. The buyer's relevant information is listed as high risk by the risk control system of the payment company, which prevents the transaction and reduces the possibility of card theft.
Because the customer has had chargeback or complaint records recently
Your payment is not authorized. Please contact your bank service for more information. It may be because of the big amount of money. Then you have to go through the verification process.
If you still have any other questions about achieving the payment, please let us know as soon as possible. We are willing to help with that. Thank you for your time, and hope we can hear from you soon.
I accidentally placed the same order multiple times. What should I do?
Please don’t worry about this, you can take the order number or the email address you used to place the order to contact us by Online LiveChat or email: service@pinkydress.com. We will help you to sort this out.

How can I change payment methods? 
If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
What forms of payment do you accept? 
For Desktop and Mobile purchases, we accept Visa, MasterCard, Discover and PayPal. 
We do not accept cashier’s checks or money orders.